With the missed call logging for shared lines feature, the administrator can configure Cisco Unified Communications Manager Administration, or the phone user can configure Cisco Unified CM User Options, so Cisco Unified Communications Manager logs missed calls in the call history to a specified shared line appearance on a phone. This will only work ifContinueContinue reading “Logging Missed Calls Shared line”
Author Archives: asharsidd
Scenario#36 – RTMT Alert LSIESG_AlertIndication 500605B00177F4C0 BBU disabled
I was looking at some alerts for a customer when I found this in RTMT: At Thu Mar 01 04:42:41 CET 2012 on node 10.254.33.20, the following HardwareFailure events generated: hwStringMatch : Mar 1 04:42:10 AKDEUC00 daemon 4 Director Agent: LSIESG_AlertIndication 500605B0024A5360 BBU disabled; changing WB virtual disks to WT Sev: 3. AppID : CiscoContinueContinue reading “Scenario#36 – RTMT Alert LSIESG_AlertIndication 500605B00177F4C0 BBU disabled”
Hair-pinning Or redirecting a call from Gateway
There are times when you would like to forward a call coming into your gateway out to PSTN before it goes to Call manager. Reason could be WAN outage to Call managers or Call manager down situation. This is how you can route out an incoming call out of the gateway. Let suppose the mainlineContinueContinue reading “Hair-pinning Or redirecting a call from Gateway”
Scenario#35 – How to logout in Bulk from Extension Mobility?
Recently we had a customer who asked if there is any way they can logout all users from extension mobility at the same time? There is no straight forward answer if you google it so I thought to compile this post for a quick reference. You can do this from Bulk Administration. Just browse toContinueContinue reading “Scenario#35 – How to logout in Bulk from Extension Mobility?”
AppleSyncNotifier.exe – Entry Point Not Found
After upgrading my itune to 10.x, everytime I start my PC I was getting the following Windows alert: AppleSyncNotifier.exe – Entry Point Not Found ” The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQLite3.dll” This is what I did to resolve the issue: COPY the file SQLite3.dll from theContinueContinue reading “AppleSyncNotifier.exe – Entry Point Not Found”
iPhone 4 iOS 5 Upgrade: Error 1611, 1603, 1604 – Unable to RESTORE
iOS5 upgrade and issues – I thought to share my experience here for the benefit of other iPhone users. After the iOS5 was launched yesterday I was a bit reluctant to do the upgrade as I had issues in past with my iphone 3G during iOS upgrades. Over the weekend it just struck my mindContinueContinue reading “iPhone 4 iOS 5 Upgrade: Error 1611, 1603, 1604 – Unable to RESTORE”
Scenario#34 – Cannot make International Calls from US gateway
One of our customer has multiple sites across the globe including sites in UK and US. Their initial design was to send all UK calls from US over a SIP trunk to break out from a UK gateway for LCR (least cost routing). For some reason they stopped using that trunk and configured local dialContinueContinue reading “Scenario#34 – Cannot make International Calls from US gateway”
Scenario#33 – Phones not registering CUCME
Interesting case today. I had a call from customer saying they had a power cut and when the power was restored all their phones went into ‘Registering’ status. I initially thought it could be a network issue from switches to CUCME gateway as the config was looking fine to me. I did a show ephoneContinueContinue reading “Scenario#33 – Phones not registering CUCME”
Scenario#32 – SIP Calls drop after 75 minutes
I had an interesting case where SIP calls over a SIP trunk were dropping after like 75 minutes. The duration was not confirmed as sometimes it use to drop even before 75 minutes. I looked into few CCSIP debugs (debug ccsip messages) and found that the ‘BYE’ message was actually coming from our end (CallContinueContinue reading “Scenario#32 – SIP Calls drop after 75 minutes”
How to Configure “Extension Mobility”
I had a request to do a quick write up on how to configure extension mobility properly. These are the steps involved (considering Call manager Linux versions): 1 – Configure extension mobility service by going into Device > Device settings > Phone Services The service URL is : http://call-manager-IP:8080/emapp/EMAppServlet?device=#DEVICENAME# If you want to set itContinueContinue reading “How to Configure “Extension Mobility””
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