You may come across a situation where you need to reset the password Unity Admin.
You can do it through command prompt:
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\Administrator>cd …
C:\Documents and Settings\Administrator>g:
G:\>cd Cisco Unity Connection\TechTools
G:\Cisco Unity Connection\TechTools>pwreset.bat uksupport p36lmn
G:\Cisco Unity Connection\TechTools\pwreset.js(17, 5) Microsoft OLE DB Provider
for SQL Server: The credential matches a previous credential for this user.
G:\Cisco Unity Connection\TechTools>pwreset.bat uksupport Bfnm.lk
G:\Cisco Unity Connection\TechTools\pwreset.js(17, 5) Microsoft OLE DB Provider
for SQL Server: The credential matches a previous credential for this user.
G:\Cisco Unity Connection\TechTools>pwreset.bat uksupport Bfnm.kl@P
Password has been set.
G:\Cisco Unity Connection\TechTools>