Tag Archives: CAD UCCX CRS

I was looking at this issue for an agent who was getting the following error when trying to login to CAD (Cisco Agent Desktop). The UCCX server was version 7.0 windows Box. Make sure these steps are completed: Make sure that you type the user ID correctly. User IDs are case sensitive Verify that youContinueContinue reading “UCCX – CAD user cannot login – ID not found”