Intercept Call manager Routing Cisco

Scenario 38# Call Routing Issue – Intercept Pattern

Had a bizarre issue with one of the customer where they were trying to dial an internal extension and it was going to a mobile phone. There were no CFA/CFNA/CFB set on the extension itself but for some reason it was following this path. The Call manager version was 6.x. The call routing was designedContinue reading “Scenario 38# Call Routing Issue – Intercept Pattern”