Abbreviated Dial 7912 bug

Scenario#26 – Abbreviated Dial not working Cisco 7912

I was looking into this customer issue where they upgraded from Call manager 4.x to 7.x and almost all users on 7912 phone lost their speed dials. I checked the phones and CCMUSER page and found that the dials where there but they are not able to access it. Created a new Softkey template includingContinue reading “Scenario#26 – Abbreviated Dial not working Cisco 7912”