CME Intercom Lines

Intercom and Barge-IN: An intercom line is a dedicated two-way audio path between two phones. Cisco Unified CME supports intercom functionality for one-way and press-to-answer voice connections using a dedicated pair of intercom directory numbers on two phones that speed-dial each other. If we have to c0nfigure Intercom between two phones..lets say between a manager phone and his Secretary..so that both these intercom numbers are not reachable from rest of the cluster and are not dial-able. This is how we can configure this: ephone-dn  9 description Manager number D40 no-reg primary intercom E50 ! ephone-dn  10 description Secretary number E50 no-reg primary … Continue reading CME Intercom Lines

CME PerPhone command

You can use an external TFTP server to off load the TFTP server function on the Cisco Unified CME router. This is also important if your router is not a high end router while the CME configuration is complex with many phones and expansion modules. Also Using flash memory or slot memory on the Cisco Unified CME router allows you to use different configuration files for each phone type or for each phone, which allows you to specify different user locales and network locales for different phones To define a location other than system:/its for storing configuration files for per-phone and per-phone type configuration … Continue reading CME PerPhone command

Scenario#19 – CME Phone not Ringing

This was a very interesting scenario I came across for this customer where these two phones were not ringing at all. Any incoming call and they would just flash. No Ringtone. I confirmed that the phones were working fine few days back but then suddenly started just flashing. One other phone in the same group was working fine. I matched the configuration of all three phones and they were all same. I know that the only way you can change the ring settings from CLI is from the button command.If you are using ‘:’ then that means Ring. Taken from … Continue reading Scenario#19 – CME Phone not Ringing

Upgrade Process

This is just notes to myself as after downloading the upgrade files for CUCM or Unity or anything else…we all need to follow the same process of combining them and then verifiying the hash value. Download FCIV. Download the files as required: UCS_Install_UCOS_7.1.3.32900-4.sgn.iso_part1of2 UCS_Install_UCOS_7.1.3.32900-4.sgn.iso_part2of2 Run the following command to combine these files into one .iso file COPY /B C:\UCS_Install_UCOS_7.1.3.32900-4.sgn.iso_part1of2+C:\UCS_Install_UCOS_7.1.3.32900-4.sgn.iso_part2of2 C:\UCSInstall_UCOS_7.1.3.32900-4.sgn.iso UCSInstall_UCOS_7.1.3.32900-4.sgn.iso Use a checksum generator to confirm that the MD5 checksum of the reunited file matches the following checksum: d450666dafbc8f01c111ed0158f748fb If the values do not match, the reunited file is damaged. C:\>cd fciv C:\FCIV>fciv.exe c:\UCSInstall_UCOS_7.1.3.32900-4.sgn.iso // // File Checksum Integrity Verifier … Continue reading Upgrade Process

Scenario#18 – Cisco 7936 will not register

I was looking into this issue for a customer where a Conference phone, Cisco 7936, was not registering to Call manager. When I looked the MAC address of it in Call manager, it was in the status of ‘unregistered’ and there was an IP address assigned to it as well. This suggests that it somehow reached to Call manager but then got unregistered OR this phone was registered to Call manager some time in back. There were some other 7936 phones as well which were all registered fine. I asked them to do a factory reset of the 7936 phone … Continue reading Scenario#18 – Cisco 7936 will not register

Scenario#17 – Changing Unity Password

You may come across a situation where you need to reset the password Unity Admin. You can do it through command prompt: Microsoft Windows [Version 5.2.3790] (C) Copyright 1985-2003 Microsoft Corp. C:\Documents and Settings\Administrator>cd … C:\Documents and Settings\Administrator>g: G:\>cd Cisco Unity Connection\TechTools G:\Cisco Unity Connection\TechTools>pwreset.bat uksupport p36lmn G:\Cisco Unity Connection\TechTools\pwreset.js(17, 5) Microsoft OLE DB Provider for SQL Server: The credential matches a previous credential for this user. G:\Cisco Unity Connection\TechTools>pwreset.bat uksupport Bfnm.lk G:\Cisco Unity Connection\TechTools\pwreset.js(17, 5) Microsoft OLE DB Provider for SQL Server: The credential matches a previous credential for this user. G:\Cisco Unity Connection\TechTools>pwreset.bat uksupport Bfnm.kl@P Password has been … Continue reading Scenario#17 – Changing Unity Password

Changing MOH file for CME router

If there is already a MOH file running at the CME router, follow the below steps to change it to a new one. Sh flash: 55        7200 Dec 09 2008 10:53:52 Pulse1.raw 56        4000 Dec 09 2008 10:53:54 Ring1.raw 57        4000 Dec 09 2008 10:53:54 Ring2.raw 58        4000 Dec 09 2008 10:53:54 Ring3.raw 59        4000 Dec 09 2008 10:53:54 Ring4.raw 60        4000 Dec 09 2008 10:53:56 Ring5.raw 61        4000 Dec 09 2008 10:53:56 Ring6.raw 62        4000 Dec 09 2008 10:53:56 Ring7.raw 63         495 Dec 09 2008 10:53:56 RingList.xml 64       10800 Dec 09 2008 10:53:58 Sax1.raw 65       14160 Dec 09 2008 … Continue reading Changing MOH file for CME router