Voicemail has been configured properly at Unity connection but when you press the ‘message’ button on the IP phone it just do nothing. If you come across an issue like this then make sure you have Voicemail service configured under Device > Device Settings > Phone Services. If it’s not there then you will have [...]
Archive for the ‘Unity/Unity Connection’ Category
Upgrade Process
Posted: July 31, 2010 in General, Unity/Unity ConnectionTags: CSCso82088, Enterprise Replication not active (62), FCIV, Upgrade CUCM CUC Patch, utils dbreplication reset all, utils system upgrade initiate
This is just notes to myself as after downloading the upgrade files for CUCM or Unity or anything else…we all need to follow the same process of combining them and then verifiying the hash value. Download FCIV. Download the files as required: UCS_Install_UCOS_7.1.3.32900-4.sgn.iso_part1of2 UCS_Install_UCOS_7.1.3.32900-4.sgn.iso_part2of2 Run the following command to combine these files into one .iso file [...]
Scenario#17 – Changing Unity Password
Posted: July 28, 2010 in Real World Scenarios, Unity/Unity ConnectionTags: Reset Admin Password Unity, Unity Password reset
You may come across a situation where you need to reset the password Unity Admin. You can do it through command prompt: Microsoft Windows [Version 5.2.3790] (C) Copyright 1985-2003 Microsoft Corp. C:\Documents and Settings\Administrator>cd … C:\Documents and Settings\Administrator>g: G:\>cd Cisco Unity Connection\TechTools G:\Cisco Unity Connection\TechTools>pwreset.bat uksupport p36lmn G:\Cisco Unity Connection\TechTools\pwreset.js(17, 5) Microsoft OLE DB Provider [...]
Scenario#13 – Voicemail not working CME-CUE
Posted: July 19, 2010 in Real World Scenarios, Unity/Unity ConnectionTags: CUE CME Voicemail issue, Voicemail box not associated
The Voicemail for the users was not working. If an external call reaches to their voiceail, they will get a message saying ‘ there is no voicemail box attached to this extension’ I checked the CME configuration for dialpeers etc which looks fine and the Caller getting that message actually means they can get to [...]
