With the missed call logging for shared lines feature, the administrator can configure Cisco Unified Communications Manager Administration, or the phone user can configure Cisco Unified CM User Options, so Cisco Unified Communications Manager logs missed calls in the call history to a specified shared line appearance on a phone. This will only work if [...]
Archive for the ‘Features’ Category
Logging Missed Calls Shared line
Posted: March 2, 2012 in Call Manager - CUCM, Features, IP Phones & ATAsTags: Call manager Extension mobility, IP Phone, Log missed calls
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Scenario#32 – SIP Calls drop after 75 minutes
Posted: July 21, 2011 in Call Manager - CUCM, CUBE - Border Element, Features, H323, Miscellaneous, Real World Scenarios, SIPI had an interesting case where SIP calls over a SIP trunk were dropping after like 75 minutes. The duration was not confirmed as sometimes it use to drop even before 75 minutes. I looked into few CCSIP debugs (debug ccsip messages) and found that the ‘BYE’ message was actually coming from our end (Call [...]
How to Configure “Extension Mobility”
Posted: July 7, 2011 in Call Manager - CUCM, FeaturesTags: CUCM, Extension mobility
I had a request to do a quick write up on how to configure extension mobility properly. These are the steps involved (considering Call manager Linux versions): 1 – Configure extension mobility service by going into Device > Device settings > Phone Services The service URL is : http://call-manager-IP:8080/emapp/EMAppServlet?device=#DEVICENAME# If you want to set it [...]
Scenario#29 – Interworking error -0x80FF
Posted: February 10, 2011 in Call Manager - CUCM, Features, Gateways, H323, Media ResourcesTags: Transcoder MTP 0x80FF Interworking
I came across this issue with one of our customer last week where a call was coming in to receptionist at Site ‘A’ but she was not able to transfer the call to someone at Site ‘B’. They had Centralized deployment and all phones on branch sites were registered to Central site. The call was [...]
CCMUser Access
Posted: July 20, 2010 in Call Manager - CUCM, FeaturesTags: CCMuser access restrictions, Enterprise paramters ccmuser
The users which are part of a global directory can setup their own personal directory, speed dials etc by access CCMuser webpage. The link for any Call manager would be: https://x.x.x.x/ccmuser x.x.x.x = CUCM Pub The username and password will be same as mentioned under User Management > End user. You can restrict users to [...]
IP Phone Background Image
Posted: June 26, 2010 in Call Manager - CUCM, FeaturesTags: Cisco IP phone 7965 7961 7945 7941, cucm 7, Cucm 8, CUCM Background Image Call manager
Background Image on Gen 2 and Gen 3 Cisco IP phones can be changed by using the following procedure. I will be showing you how to do for a Cisco 7965 IP phone but the same procedure can be used for other IP phones (like 7941. 7961, 7945 etc). The only difference between different family [...]
