Interesting case today. I had a call from customer saying they had a power cut and when the power was restored all their phones went into ‘Registering’ status. I initially thought it could be a network issue from switches to CUCME gateway as the config was looking fine to me. I did a show ephoneContinueContinue reading “Scenario#33 – Phones not registering CUCME”
Monthly Archives: July 2011
Scenario#32 – SIP Calls drop after 75 minutes
I had an interesting case where SIP calls over a SIP trunk were dropping after like 75 minutes. The duration was not confirmed as sometimes it use to drop even before 75 minutes. I looked into few CCSIP debugs (debug ccsip messages) and found that the ‘BYE’ message was actually coming from our end (CallContinueContinue reading “Scenario#32 – SIP Calls drop after 75 minutes”
How to Configure “Extension Mobility”
I had a request to do a quick write up on how to configure extension mobility properly. These are the steps involved (considering Call manager Linux versions): 1 – Configure extension mobility service by going into Device > Device settings > Phone Services The service URL is : http://call-manager-IP:8080/emapp/EMAppServlet?device=#DEVICENAME# If you want to set itContinueContinue reading “How to Configure “Extension Mobility””
Scenario#31 – Calls over ICT have delayed Voice
I had an interesting case last week where calls over ICT trunk would connect but then either party will not hear each other for 8-10 seconds. The issue was first reported from US users trying to reach UK users over an Inter-cluster trunk (Non-GK). Both clusters had two call managers version 8.0.3. The whole issueContinueContinue reading “Scenario#31 – Calls over ICT have delayed Voice”
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